Privacy Policy
Able Steel Supply
Effective Date: 10/16/2024
Personal Identifiable Information
How we Collect Information
When do we collect information?
We collect personal information from you when you:
Register on our site
Place an order
Subscribe to a newsletter or mailing list
Submit a quote request
Submit a contact us form
What information do we collect?
We collect only the data we need to complete your transaction or request.
If you place an order with us you will be asked to enter your name, business name, email Address, mailing address, billing address, phone number, and credit card information.
If you subscribe to a newsletter or mailing list we ask for your name and email address.
If you submit a quote request or contact us form we ask for your name, business name, email address, phone number. This information is necessary for us to quickly respond to your inquiry Or quote.
How do we use your information?
We use the information you provide us to:
Personalize your experience and to allow us to deliver the type of content and product
Offerings in which you are most interested.
To improve our website in order to better serve you.
To respond directly to your customer service inquiry and requests.
To quickly process your transactions.
To ship your orders.
To follow-up with you after correspondense ( email or phone inquiries).
How Do we protect your information?
Securing our Web Server
Our website is maintained on a private, and secure server that is scanned on a regular basis for
Security holes and known vulnerabilities and malware. Information is stored behind secured
Networks and is only accessible by a limited number of people who have special access rights
To our systems. These people are legally bound to keep all of our information confidential.
Securing the Connection
When you connect to our website, every page you access is sent via a secure socket layer (SSL). This means that our website and your browser have a direct, private, encrypted connection to each other.
While we do everything we can to protect your information, no security measures are completely Effective and we cannot ensure or warrant the security of your personal information.
Securing your Sensitive Information
When you submit an order we open a direct gateway to our payment processing partner to securely collect your credit card or payment information. We do not process or store your credit Card or payment information on our servers.
We may disclose information under the following conditions:
If we believe that the disclosure is necessary to prevent or respond to fraud, defend our website against attacks or to protect your privacy.
If we are compelled to provide information by a court of law or other legal measures.
Non-Identifiable Information
Do we use ‘cookies’?
Yes.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to Recognize your browser and capture and remember certain information. For instance, we use Cookies to help us remember and process the items in your shopping cart. They also improve your experience by speeding up page load times. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you turn cookies off, you will still be able to use all of the services we provide. However, some of the features that make your site experience more efficient may not function properly.
Compliance
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States ( and conceivably the word) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.- See more at consumercal.org In accordance with CalOPPA, we agree to the following:
You can change your personal information:
By emailing us
By calling us
By logging in to your account
COPPA ( Children Online Privacy Protection Act )
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s Privacy and safety online.
We do not specifically market to children under the age of 13 years old.
We do not let third-parties, including ad networks or plug-ins, collect PII from children under 13.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements For commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Market to to our mailing list or continue to send emails to our clients after the original transaction Has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe request quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at customerservice@ablesteelsupply.com
We promise to promptly remove you from ALL correspondence.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the Information below.
Able Steel Supply
4747 E State Street Suite C
Montclair, Ca 91762
909-248-0240
customerservice@ablesteelsupply.com